Your Role In The Australian IT Industry (Expert Point Of View)

It is quite obvious how the IT industry has rapidly developed and become diverse in the past centuries. 

As an IT beginner, we are sure you might have a basic understanding of the tech industry, particularly in Australia. However, it can sometimes be confusing without practical experiences and points of view from experienced professionals, right? 

Then, our guide is exactly what you need. Our ITPA experts explore various segments of the IT landscape, particularly focusing on firms that manufacture IT products or offer solutions and their client base. Let’s get started! 

What Is The IT Industry? 

The IT industry is all about using computers and technology to manage and process information. It’s a big field with different parts, like making software (like Google), providing tech solutions (like Oracle), or using tech to help a business run smoothly.

In defining IT industry jobs, you can refer to what requires deep tech knowledge, like programming, and jobs that don’t need as much, like sales or customer support. 

Technology Trends In Australia In 2023 – 2024

In 2023-2024, Australia’s technology trends are expected to revolve around artificial intelligence (AI), machine learning (ML), edge computing, cloud platforms, and cybersecurity. 

These technologies will facilitate digital transformation, reshape industries, redefine work, and impact government functions. In addition, the increased emphasis on cybersecurity indicates a growing concern for protecting digital assets and systems:

  • An increase in IT spending in Australia is projected, offering potential career growth opportunities for IT professionals who focus on skills development (source: Tech Republic)
  • Technologies like artificial intelligence (AI), machine learning (ML), edge computing, and cloud platforms will become increasingly prevalent (source: IT Brief)
  • Key tech trends include generative AI, cybersecurity, cloud migration landscape, and increased government support (source: Adapt)
  • By 2025, it is expected that 55% of workloads will be located in the cloud (source: CMC Global)
  • Transformative tech trends will reshape industries and redefine work in Australia (source:
  • Emerging technologies are expected to impact groundbreaking innovations and foundational business practices (source: Deloitte)
  • Projected IT spending in Australia is set to exceed AU$133 billion in 2024, an increase of 7.8% from 2023 (source: Gartner)
  • Visionary entrepreneurs and emerging digital trends will define Australia’s technology landscape in 2024 (source: LinkedIn)
  • Australian government, a forerunner in tech adoption, is actively incorporating innovative technologies to improve operational efficiency (source: Public Spectrum)

Tech Companies and Their Expectations On Your Roles

Companies like Google and Oracle are two big types in the IT world. While Google makes products, Oracle mostly provides solutions. 

Clients like RMIT University need to use new technologies and need people who know much about tech to help. For example, when they want to use a learning system like Canvas for many students and teachers, they need a team of people to teach everyone how to use it properly.

If you work at a company like Oracle or Google, you must prepare with basic technical knowledge, even if you’re not in the programming department. The jobs at these companies can be split into three areas:

  1. Business and Administration: These jobs include things like communication, advertising, sales, consulting, planning, hiring, and human resources. These jobs often need a basic understanding of the company’s tech but focus more on the business side of things.
  2. Technical Side: These jobs are more hands-on with tech. They include project management, analysis, design, development, testing, and deployment. These jobs need a deeper understanding of tech.
  3. Customer Side: These jobs deal directly with the customers of IT solutions. They include operations, system monitoring, system management, security, user support, training, and technical and use case support. These jobs often need both tech knowledge and good customer service skills.

In conclusion, the IT industry is so diverse that its jobs are nearly unlimited. And of course, each needs different levels of tech knowledge. 

Whether you’re working for an IT product/solution company or as one of their customers, it’s good to prepare yourself with a basic technical knowledge. Depending on what you like and are good at, there are many opportunities for you in this always-growing field.

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9 March 2024